Jerocorp - ProjectSight: Possible Issues with Trimble Connect – Incident details

All systems operational

ProjectSight: Possible Issues with Trimble Connect

Resolved
Partial outage
Started 4 months agoLasted about 4 hours

Affected

Apps

Operational from 3:42 PM to 7:51 PM

Trimble

Operational from 3:42 PM to 7:51 PM

ProjectSight

Operational from 3:42 PM to 7:51 PM

ProjectSight Web App

Operational from 3:42 PM to 7:51 PM

Updates
  • Resolved
    UTC
    Resolved

    Trimble has resolved this issue.

  • Update
    UTC
    Update

    Trimble has acknowledged the issue and has escalated this to top priority. Still under investigation. I will update as soon as I have more information.

  • Investigating
    UTC
    Investigating

    I'm getting reports of issues with users loading certain cost records on ProjectSight. Seeing blank records or records not loading at all. The issue appears to be related to Trimble Connect.

    I have reached out to Trimble and will update as soon as I have more information.