Jerocorp - Raken: Mobile App Worklog - Syncing Issues to Cloud – Incident details

BambooHR → www.bamboohr.com experiencing degraded performance

Raken: Mobile App Worklog - Syncing Issues to Cloud

Resolved
Degraded performance
Started about 1 month agoLasted 2 days

Affected

Apps

Raken

Updates
  • Resolved
    Resolved

    This issue has been resolved via the latest Raken Mobile update. Please make sure your devices have checked in with Company Portal and have been rebooted recently, both of which will help force them to download all available app updates.

  • Identified
    Identified

    From Raken Support (thanks to Marshall)

    "This is an issue that our engineering team is aware of and working on a resolution for.

    We appreciate your patience as our team works through this and gets a fix deployed.

    In the meantime, if you have any additional questions, please don't hesitate to reach back out. This chat will remain open for us to communicate."

    Until this issue is resolved, please use the website to submit your worklogs for Raken. This issue appears to be isolated to the Worklogs. Notes & Attachments appear to be syncing normally.

    I will update when Raken confirms that this issue is resovled.